JomKiss respects every player's privacy. This policy clearly explains how we collect, use, and protect your personal information â no confusing legal jargon, all explained in plain, straightforward English.
Before reading the full policy, take a moment to understand the concrete commitments we uphold in protecting your data.
All data transmitted between your device and JomKiss's servers is encrypted with 256-bit SSL technology â the same standard used by Malaysia's leading banks. No data can be intercepted while in transit.
JomKiss has never and will never sell, rent or trade your personal information to any other company for marketing or commercial purposes. Your data belongs entirely to you.
Only JomKiss staff who require access to your data for operational purposes are permitted to view it. All access is logged and monitored. Staff are trained under strict privacy policies.
You have the right to access, correct, download, or request deletion of your personal data at any time. All requests are processed within 14 business days through JomKiss support channels.
JomKiss player data is stored in high-grade data centres with multi-layered physical and digital security controls. Regular backups are performed to ensure your data is never lost.
In the event of any security incident affecting your data, JomKiss will notify you within 72 hours and take immediate steps to restore the situation and protect your account.
Privacy enquiries: privacy@jomkiss.biz
JomKiss ("we", "the platform", "jomkiss.biz") is committed to protecting the privacy of every user who registers and uses our services. This Privacy Policy ("Policy") sets out in detail how we collect, store, use, protect, and in certain circumstances, share your personal information.
This policy applies to all users of the JomKiss platform, including website visitors, registered players, and former users whose personal data remains in our system. It also covers all our communication channels, including email, WhatsApp, and customer support live chat.
JomKiss complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable privacy laws in handling your personal information. We view privacy not merely as a legal obligation, but as a moral responsibility to the Malaysian player community that has placed their trust in us.
JomKiss collects only the data genuinely necessary to deliver a safe, fair, and quality service. Below are the categories of data we collect and the reasons for collecting them:
| Data Type | Collected | Shared with Third Parties | Sold |
|---|---|---|---|
| Name & Phone No. | Yes | Limited (operations only) | No |
| Bank / e-Wallet Information | Yes | Limited (payment processing only) | No |
| Game History | Yes | No | No |
| IP Address | Yes | No | No |
| Cookie Data | Yes | No | No |
| MyKad Number (KYC) | Yes | No | No |
Every piece of data we collect serves a clear purpose. JomKiss does not collect data "just to have it" â every collection is based on a specific and legitimate operational need.
JomKiss does not sell your data. Full stop. That said, to operate the platform, there are limited situations where your data may be shared with certain parties:
Third parties that assist JomKiss in delivering its services may be granted limited access to the data strictly required for their tasks. This includes:
JomKiss may be required to disclose information to Malaysian authorities in the following situations:
JomKiss continually invests in security infrastructure to ensure your data is protected at all times. Below is an overview of the security layers we employ:
While JomKiss takes comprehensive security measures, the safety of your account also depends on your own actions. You are advised to:
JomKiss uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the types of cookies we use:
| Cookie Type | Purpose | Validity Period | Can Be Disabled? |
|---|---|---|---|
| Essential Cookies | Secure login, session verification and platform security | Session only | No (the platform cannot function without them) |
| Preference Cookies | Remembering your language settings, display preferences and other preferences | 1 year | Yes |
| Analytics Cookies | Understanding how users navigate the platform to drive enhancements | 2 years | Yes |
| Performance Cookies | Ensuring fast and stable page loading | Session only | Yes |
You can manage and disable cookies (except essential cookies) through your browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the JomKiss platform.
Under Malaysia's Personal Data Protection Act 2010 and JomKiss's internal policies, you have the following rights regarding your personal data:
Request a copy of all personal data JomKiss holds about you. We will provide it within 14 days.
Request a correction to any inaccurate or incomplete personal data held about you in the JomKiss system.
Requesting the deletion of your data, subject to certain legal record-retention obligations.
Request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
Request your data in a machine-readable format for transfer to another platform if needed.
Object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
JomKiss does not retain data longer than necessary. Below are general guidelines on our data retention periods:
Once the retention period ends or upon a valid request, data will be securely deleted or anonymised so it can no longer be linked to any individual.
JomKiss strictly prohibits individuals under the age of 18 from registering or using the platform. We do not knowingly collect personal data from minors.
If you believe a child under the age of 18 has registered a JomKiss account, please contact us immediately at privacy@jomkiss.biz. We will investigate and close the account immediately, and delete all associated data without delay.
JomKiss reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When significant changes are made, we will:
Continued use of the JomKiss platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
For any questions, concerns, or requests related to your privacy and personal data at JomKiss, you may reach us through:
We aim to respond to all privacy-related enquiries within 14 business days. For urgent account security issues, please use the live chat channel for a faster response.